Frequently Asked Questions
Q. Can I afford the fees?
A. The level of fees will be discussed before admission. However, anyone who is assessed by Social Services as being in need of nursing care can afford to live in the Nursing Home. We have NO hidden costs.
Q. How often may I have visitors?
A. Visiting times are open, so you can have relatives and friends to come and see you as often as you choose.
Q. Will I be able to go out for the day?
A. If you wish to visit friends or relatives we would encourage that, as long as we know you are safe.
Q. What time must I get up/go to bed?
A. It is important to feel that this is your home, so you will choose the times that suit your needs.
Q. If I am hungry and thirsty during the night, can I get a drink and have something to eat?
A. Hot or cold drinks and light snacks can be served at any time throughout the night.
Q. Can I get help to dress and bathe?
A. Our staff are on duty 24 hours a day to help you with any aspect of care you may need.
Q. Am I allowed to watch television in my room?
A. Yes. Each of our rooms is equipped with a television point and you will have NO licence fee to pay.
Q. Will anyone remember my birthday?
A. Our matron has a record of everyone's birthday, and always organises a small celebration - just like home.
Q. Who will look after my valuables?
A. For your peace of mind, our matron would be happy to take care of any items you may wish until alternative arrangement can be made.
Q. What will happen if I am ill?
A. Our qualified nurses will assess you and will contact your General Practitioner for advice.
Q. If I do not need nursing car after a while, will I be able to go home?
A. Yes of course, we are always pleased when residents are well enough to go home and we will assist in any way possible.